Effective Date: [12/12/2025]

Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all purchases made through https://lms.axlero.in/ and governs the purchase of digital educational products and services offered by Axlero Learning. By purchasing any course, subscription, training program, internship program, or other digital service through our website, you agree to the terms outlined in this policy.

Axlero Learning primarily provides digital educational content, online training programs, internship programs, recorded sessions, live classes, and other online learning services. As these services are delivered electronically and access is generally provided immediately or shortly after successful payment, all purchases made through our website are considered final.

Refunds are provided only in the case of a verified duplicate transaction. If you are charged more than once for the same purchase due to a technical issue, payment gateway error, or banking error, we will verify the transaction and, upon successful verification, refund the excess amount to the original payment method used for the transaction. Approved refunds for duplicate payments are generally processed and credited within 7 to 10 business days, subject to the processing timelines of the respective bank or payment gateway provider.

Except for verified duplicate transactions, no refunds will be provided. Refund requests based on change of mind, failure to use the purchased service, dissatisfaction after accessing digital content, accidental purchases, incorrect course selection, or any other reason shall not be eligible for a refund unless otherwise required under applicable law.

Once a digital product, course, subscription, training program, internship program, or any other online service has been purchased, cancellation requests will not be accepted. Since access to digital content is provided electronically and resources are allocated immediately after successful payment, orders cannot be cancelled after purchase.

Axlero Learning provides digital educational services only. We do not sell or ship any physical products. Accordingly, no shipping, delivery, or logistics charges are applicable. Access to purchased courses, learning materials, recorded content, live sessions, certificates, and other digital services is provided electronically through your registered account and/or the email address provided during registration after successful payment.

If you believe you have been charged more than once for the same purchase or have any questions regarding this Refund & Cancellation Policy, you may contact Axlero Learning by emailing contact@axlero.in. We will review your request and respond within a reasonable timeframe.

Axlero Learning reserves the right to amend, modify, or update this Refund & Cancellation Policy at any time without prior notice. Any changes shall become effective immediately upon publication on our website. Your continued use of our services following the publication of any revised policy constitutes your acceptance of the updated Refund & Cancellation Policy.