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Effective Date: [11/12/2025]

Privacy Policy

This Privacy Policy explains how Axlero Learning, collects, uses, stores, discloses, and protects your personal information when you visit https://lms.axlero.in/ or use any of our educational services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

We may collect personal information that you voluntarily provide while registering for courses, creating an account, making a payment, or contacting us. This information may include your full name, mobile number, email address, billing address, educational or enrollment details, payment and transaction details, and any information you provide while communicating with our customer support team.

All payments made through our website are processed securely using authorized third-party payment gateway providers. Axlero Learning does not store or have access to your debit card details, credit card details, CVV, UPI PIN, internet banking passwords, or any other sensitive payment credentials. Payment information is handled directly by the respective payment gateway in accordance with its own security standards and privacy practices.

When you visit our website, certain technical information may be collected automatically to improve the functionality and security of our services. This information may include your IP address, browser type, device information, operating system, pages visited, access times, website usage statistics, cookies, and analytics data.

The information we collect is used to create and manage your account, provide access to courses and educational services, process payments, issue confirmations and invoices, respond to customer support requests, improve the performance and functionality of our website, personalize your learning experience, detect and prevent fraud or unauthorized access, comply with applicable legal and regulatory requirements, and maintain our internal business records.

Axlero Learning values your privacy and does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted payment gateway providers, technology partners, hosting providers, analytics service providers, and government or regulatory authorities where disclosure is required by law or necessary to provide our services. Such information is shared only to the extent required for legitimate business or legal purposes.

Our website may use cookies and similar technologies to enhance user experience, remember your preferences, improve website functionality, analyze website traffic, and better understand how visitors interact with our platform. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly as a result.

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Although we strive to safeguard your information using industry-standard practices, no method of electronic transmission over the internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.

Your personal information is retained only for as long as necessary to provide educational services, maintain your account, process transactions, comply with applicable legal, tax, regulatory, or accounting obligations, resolve disputes, and enforce our policies. Once the information is no longer required, it is securely deleted or anonymized where reasonably practicable.

Subject to applicable laws, you may have the right to access, update, correct, or request deletion of your personal information where legally permissible. If you wish to exercise any of these rights or have questions regarding the information we hold about you, you may contact us at contact@axlero.in, and we will respond within a reasonable timeframe in accordance with applicable legal requirements.

Our website may contain links to third-party websites or services for your convenience. Axlero Learning has no control over and is not responsible for the privacy practices, security, or content of such third-party websites. We encourage users to review the privacy policies of those websites before providing any personal information.

Our educational services are intended for individuals who are at least 18 years of age or are using the platform with the consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate authorization. If we become aware that such information has been collected without the required consent, we will take reasonable steps to delete it.

We reserve the right to modify, update, or revise this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon publication on our website. Your continued use of the website after such changes constitutes your acceptance of the updated Privacy Policy.